Terms of Service

Welcome to Catalystic Gifts. By using our website, placing an order, or interacting with our services, you agree to the terms outlined below. These policies are designed to keep things transparent, fair, and simple for everyone.

1. Using Our Website

• You agree to use CatalysticGifts.com for lawful purposes only.
• All content on the site — including product descriptions, images, and branding — belongs to Catalystic Gifts and may not be copied or reused without permission.
• We reserve the right to update or change our website at any time.

2. Orders & Payments

• When you place an order, you agree that all information you provide is accurate and complete.
• Payments are processed securely through trusted third‑party providers. We do not store your full payment details.
• If an item becomes unavailable after purchase, we will notify you immediately and issue a full refund.

3. Shipping & Delivery

• Shipping times vary based on your location and the item ordered.
• Once an order is shipped, delays caused by carriers or weather are outside our control, but we’ll always help you track your package.
• Please double‑check your shipping address at checkout; we cannot replace orders shipped to incorrect addresses provided by the customer.

4. Returns & Exchanges

• We want you to love your purchase. If something isn’t right, please contact us within the timeframe listed on our Returns page.
• Items must be unused and in original condition unless the product arrived damaged or defective.
• Personalized or custom items may not be eligible for return unless they arrived with an error or defect.

5. Limitation of Liability

Catalystic Gifts is not responsible for:

• Losses caused by misuse of products
• Delays or issues caused by shipping carriers
• Technical issues that temporarily affect website access

Your use of the site is at your own discretion.

6. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on this page.

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect:

• Information you provide during checkout (name, email, address)
• Payment details processed securely by third‑party providers
• Basic analytics data to help us improve the website experience

We do not sell or rent your personal information to anyone.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchase
• Improve our website and customer experience
• Send optional marketing emails (only if you opt in)

3. Cookies & Tracking

Our website uses cookies to:

• Remember your preferences
• Keep items in your cart
• Understand how visitors use the site

You can disable cookies in your browser settings if you prefer.

4. Sharing Your Information

We only share your information with:

• Payment processors
• Shipping carriers
• Trusted service providers who help us operate our store

These partners are required to protect your information.

5. Data Security

We use industry‑standard security measures to protect your data. While no system is perfect, we take every reasonable step to keep your information safe.

6. Your Rights

You may request:

• A copy of the information we have about you
• Corrections to inaccurate information
• Removal of your data, where legally permitted

Just reach out and we’ll take care of it.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page.